66six Privacy Policy

This privacy policy applies to the 66six platform ("we", "our", "66six"). It describes in detail how personal information you provide is collected, used, stored, and kept secure when you use the 66six website, mobile site, or other digital services.

66six is committed to providing a safe and reliable online gaming environment for users in Bangladesh. By continuing to use our services, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

If any changes are made to this policy, we will update this page and, where necessary, notify registered users.

When you create an account or use our services at 66six, we may collect various types of information. These are described in detail below:

a) Information You Provide Directly

When you register at 66six or use our services, we may collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Mobile number (for account verification and communication)
• Email address
• Password (stored in encrypted form)
• Financial transaction details (records of deposits and withdrawals)
• Payment method details (bKash, Nagad, Rocket, or Upay account numbers)
• Government-issued identity document details for identity verification (if required)

b) Automatically Collected Information

When you use our platform, certain technical information is collected automatically:

• IP address and device identification details
• Browser type and operating system information
• Pages you visited and the time spent on them
• Gaming activity logs (which games you played, bet amounts, etc.)
• Date and time of login and logout
• Data collected through cookies and similar tracking technologies

c) Information Received from Third Parties

For fraud prevention and identity verification purposes, we may occasionally receive information from third-party services. Information collected in this way is also covered by this privacy policy.

66six uses your personal information only for the following legitimate purposes:

• Account Management: Your information is used to create, verify, and manage your account.
• Financial Transactions: Your payment information is used to process deposits and withdrawals through bKash, Nagad, Rocket, and Upay.
• Customer Support: When you contact us via 24/7 live chat or email, your information is used to resolve your issues quickly.
• Security and Fraud Prevention: Information is analyzed to ensure account security and to detect any suspicious activity.
• Age Verification: Your date of birth is used to confirm that only individuals aged 21 or above are using our services.
• Legal Obligations: Your information may be used as needed to comply with applicable laws and regulations.
• Service Improvement: Information may be used for anonymous statistical analysis to further improve the user experience.
• Communications: We may contact you to share important updates, security-related messages, or information about your account.

We will never use your information for any purpose beyond those stated above.

66six never sells your personal information or discloses it to third parties for commercial purposes. However, limited information may be shared in the following circumstances:

a) Service Providers

Operating our services may require the assistance of certain trusted third parties, such as payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and security verification. These providers are also required to comply with our privacy standards.

b) Legal Obligations

We may be required to provide information to authorities in order to comply with court orders, government directives, or applicable law. In such situations, as little information as possible will be disclosed.

c) Business Transfers

If changes occur to 66six's business operations in the future (such as a merger or acquisition), user information may be transferred to the new entity. We will notify users before any such change and this privacy policy will be updated.

d) With Your Consent

For any purpose beyond those listed above, we will obtain your explicit consent in advance before sharing your information.

66six applies high-standard technical and administrative measures to keep your personal information secure:

• SSL Encryption: Our entire website is secured with SSL (Secure Socket Layer) encryption technology. This ensures that all information exchanged between you and our servers is fully encrypted.
• Password Hashing: Your password is never stored in plain form. It is stored securely using industry-standard hashing algorithms.
• Access Controls: Only authorized personnel can access information, and only to the extent necessary.
• Secure Payment Processing: Secure payment gateways are used with bKash, Nagad, Rocket, and Upay.
• Regular Security Audits: Regular security audits are conducted to identify vulnerabilities in our systems.
• Data Backups: Information is securely backed up to prevent data loss in the event of a technical issue.
• Unusual Activity Monitoring: Suspicious login attempts or unusual transactions are automatically flagged and reviewed by our security team.

It should be noted that no one can guarantee complete security when transmitting information over the internet. We strive to ensure the highest level of protection, but users also have a responsibility — particularly to use strong passwords and not share login credentials with third parties.

Cookies and similar technologies are used on the 66six website. Cookies are small text files stored in your browser.

The cookies we use:

• Essential Cookies: These cookies are necessary to maintain your login session and ensure the basic functionality of the site. Without them, the site will not work properly.
• Functional Cookies: These cookies are used to remember your preferences and settings (such as language preference).
• Analytics Cookies: Anonymous statistics are collected to understand which parts of the site are used most. This information is not personally identifiable.
• Security Cookies: These cookies are used to detect and prevent fraudulent activity.

You can control or delete cookies through your browser settings. However, disabling certain cookies may limit some functionality of the site.

66six does not retain your personal information longer than necessary. The retention period is determined according to the policy described below:

• Active Account Data: All necessary information is retained for as long as your account remains active.
• Inactive or Closed Accounts: Even after an account is closed or becomes inactive, certain information may be retained for a specified period to meet legal and regulatory obligations.
• Financial Transaction Records: Transaction records are retained for a specified period in accordance with financial audit and legal requirements.
• Customer Support Communications: Records of support-related conversations are kept for a specified period for quality assurance and dispute resolution purposes.

After the specified period, information is securely deleted or anonymized so that it can no longer be linked to you.

You have certain important rights over your personal information. These are described below:

Right to Access Your Information

You may request to know and view what information we hold about you. Such requests can be sent to [email protected].

Right to Correct Your Information

If any information stored in your account is incorrect or incomplete, you may request that it be corrected. Information can be updated through your account settings or by contacting us directly.

Right to Delete Your Information

You may request to close your account and have your personal information deleted. However, some information may need to be retained for a specified period due to legal obligations.

Right to Object to Processing

You have the right to object to the processing of your information for specific purposes. However, this may result in some services being limited.

Communication Preference Controls

If you do not wish to receive promotional communications, you can turn this off through your account settings or by notifying us directly. However, important account and security-related messages cannot be turned off.

66six services are intended only for individuals aged 21 or above. We do not knowingly collect personal information from any minor.

Age is verified at the time of registration and an age-related declaration is obtained during the registration process. If we learn that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

If you believe a minor is using our platform, please notify us at [email protected].

Certain third-party services (such as payment gateways and game providers) are used to operate our services. These services have their own privacy policies and are outside our control.

Games available on our platform are provided by recognized game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, PG Soft, JILI, and Ezugi. These providers also follow their own data processing policies.

You are advised to read the privacy policy of any third-party service before using it. 66six is not responsible for the privacy practices of third parties.

66six reserves the right to update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, registered users may be notified by email or live chat.
• Continued use of the service after a change will be considered acceptance of the new policy.

That is why we recommend you review this page regularly.